Cancellation and Refund

Your peace of mind is our priority.

Find step-by-step guidance on cancellations and refund process

Last Updated : 01/08/2026

Important: Please read this page carefully before purchasing. After making a payment from marriagebiodata.ai, you are deemed to have agreed to all the things given below - so don't rush, but take some time to read this.

Our job is simple - to make you a marriage biodata quickly and easily. Most of the time, everything goes smoothly, but if there is ever a problem, here is a complete guide on what to do, who to contact, and the chances of getting your money back:

How long do you have to request a refund?

You have 24 hours from the time of payment. If you find any error or problem with the biodata during this time, contact us immediately. Once these 24 hours are up, however, we cannot accept any requests - for any reason. So, once downloaded, please review the entire biodata, check spelling, photos, information.

What to do if you have a problem?

It's easy - mail to support@marriagebiodata.ai Or fill out our Contact Us form. Please include the following two things in the mail:

  • Tell us exactly what you're experiencing in two or three lines - the clearer you write, the faster we'll understand. And if possible, attach a screenshot or file, so we can see exactly where the problem is and save time.

Once the mail arrives, our team will immediately look into it and try to resolve the issue as best as possible.

When do you get a refund and when don't you get one?

Let me be clear - a refund is the last step, not the first. We try to resolve the issue first. But if the problem still isn't resolved, you get a full 100% refund.

Now, here are the cases where refunds are not given, so that there is no misunderstanding later:

  • Mistakes caused by the user (e.g., spelling errors, missing or extra information, incorrect photos)
  • Duplicate payments made by the user
  • Inability to download the biodata due to issues with your device, browser, or internet connection
  • Violation or misuse of our terms and conditions
  • Refund requests made after the 24-hour period
How do I get my money back?
  • Once the request is approved, the process starts immediately. The money is returned through the same method you used to pay - it is deposited in the bank in about 5 to 7 working days. Sometimes it happens that the original payment method cannot be used for the refund; in such cases, we will talk to you and find another suitable way.
Policy may change

We may change this policy from time to time as needed. If there are any changes, they will be updated on the website, and they will be applicable to all future transactions. Therefore, it is a good idea to read this page again from time to time.

Your Acceptance

By purchasing from marriagebiodata.ai, you are deemed to have read, understood and accepted this policy. If you have any questions, problems or just want to talk, feel free to write to support@marriagebiodata.ai - we are here to help.

Contact Us

For any questions or clarifications, please feel free to contact us at,

By Email: support@marriagebiodata.ai

By visiting this page on our website: Contact Us Page

Thank you for choosing marriagebiodata.ai. We truly appreciate your trust in our services.